A subaccount provides individual staff access. You can create multiple subaccounts, eliminating the need to share OTP and passwords, which improves privacy. You can control subaccount access and deactivate them when needed.

a) Go to Settings

On your homepage, click on the icon/clinic logo at upper right corner. A list of options will pop out. Click on "Settings."

b) Sub-Account Settings

In settings, go to the "Sub-Account Settings" tab. Here, you can add sub-accounts that you can provide to your staff members. They will be able to log in with their own credentials and access modules that you gave permission to.

c) Adding a Sub-Account

To add a sub-account, click on "Add Sub-Account."

In this form, you need to fill in the necessary information for the sub-account creation. You can control certain levels of permissions for the account, such as Patients and Consumables Note: ⚠️ The provided email will be used to set up passwords for sub-account users and register phone numbers for OTP. ⚠️The sub-account username will serve as their username upon login.

d) Sub-Account Verification

Once you have successfully created a new sub-account, a verification email will be sent to the sub-account user's registered email. The sub-account user is required to set up a password for their sub-account login. Note: ⚠️ Before clicking the “Confirm My Access” button, make sure you are currently logout from all account on the Doctor Platform (If you’re using the same computer)

After clicking "Confirm My Access", you should be taken to the password change page:

a) On the login page, select "Sub-Account" as the account type.

b) Every time a sub-account login, they need to input their clinic/hospital username along with their username and password.

Only clinic/master level account holders can create sub-accounts.

You can create an unlimited number of sub-accounts.

Yes, you can control certain levels of permissions for the sub-account, such as Patients and Store module.

You can easily deactivate a sub-account in the Sub-Account Settings tab under Settings.

The sub-account feature is exclusive to clinic/master level accounts and is not available in doctor level accounts. You can identify your account type by your login username: -clinic/master accounts have a suffix "BM" and are 7 characters long, -doctor level accounts only have 5 characters without the suffix.

To request a clinic/master account, email doctors-my@biomarking.com. Rest assured, this service is free of charge for all Innoquest Pathology clients.